Privacy policy

Optics Media · ABN [ADD ABN] · [ADD BUSINESS ADDRESS] · Last updated October 2026

What we collect

When you fill in one of our forms or book a call, we collect your name, business name, email, mobile number, city or service area, and your answers to our questions (for example how many installs you do a month).

How we use it

To contact you about the enquiry you made, to book and remind you about calls, and to send you information about our services. We contact you by phone, SMS and email. You can opt out of SMS at any time by replying STOP, and of email by clicking unsubscribe or replying "unsubscribe".

Who we share it with

We don't sell your information. We use service providers to run our business, including our CRM and booking system (HighLevel), Meta (Facebook and Instagram), Google and our payment processor. They handle your information only to provide those services to us.

Storage and security

Your information is stored with our service providers, some of whom store data outside Australia. We take reasonable steps to keep it secure.

Access and correction

You can ask to see or correct the information we hold about you, or ask us to delete it, by emailing [email protected]. We handle personal information in line with the Australian Privacy Principles.

Complaints

Email [email protected]. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.